Frequently Asked Questions (FAQ)
Can I swap my purchase for another size?
Yes. We have sizes in each of our product ranges. The Critters (Kids/Youth- 3 Pack) , The Creatures (Adults -2 Pack), The 50/50 (Ramp) and The Pro-Max (VertRamp). There is a size chart at the bottom of each of the product models to help in choose a size.
If the size or fit is not correct return for another size. (Providing the product has not been used or damaged)
What’s your return policy?
Return any of our products–no questions asked–within 30 days of purchase. We will pay return shipping.
Do you ship overseas and to P.O. boxes?
Yes, we’ll ship your package anywhere that can accept deliveries.(Not P.O. Boxes)
For overseas customers we use DHL Express Air Freight.
Do you have customer service?
Of course! Our friendly and knowledgeable customer services reps here in Australia, Europe and the USA. See our Distributor List on our website for contact details.